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White-listing
printable page
ADD ratepoint.com and fallbright.com to your white list. Thank
you!
ISPs
Most
email providers are now filtering messages based on content, subject line, or
the sender's address and may put your email into a bulk or junk mail folder. To
avoid this, make sure to add the domain names of you approved senders to your
"approved sender"
list or "whitelist". You can also add them to your "address
book."
For
example: Say you want to add the domain name
"@likeabledomain.com".
IF @fallbright.com
then use that!
Spam
Blocker Software
If you have recently installed new spam filter software, make sure you check the
settings to allow emails from @likeabledomain.com. The "default"
settings are often much more restrictive than you might wish.
------------------------------------------------
Checking for Lost Mail
If you have requested an email from us and have not received it or have not
received a ship notice or order confirmation, our email may have been moved to
your “Spam, Junk, or Bulk” folder. Below is a list of the most common email
providers and how to change your settings to allow our emails to get through the
filters.
AOL
Users:
Please check your "Spam" folder. If you find our email there, select
our email and click "This is Not Spam.” This will help future messages
get through and to avoid our emails from getting moved to your “Spam”
folder:
1. Click
Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
3. Click Custom Sender
List
4. Select Allow only the senders and domains listed below
5. Enter this domain @likeabledomain.com
6. Click Save
Cloudmark
1.
Click on Options on the Cloudmark icon
2. Select the smartlist tab
3. Click add: type @ratepoint.com
4 Hit OK
5. Repeat for @fallbright.com
Hotmail Users:
Please check your "Junk email" folder. If you find our email there,
select our email and click "Not Junk." This will help future messages
to get through.
To avoid our emails from getting to your “Spam” folder:
1. Click
Mail, then Options (next to the Help link)
2. Click Junk email Protection
3. Click Custom Sender
List
4. Click Safe
List
5. Enter this domain: @likeabledomain.com, not really, enter: @fallbright.com
6. Click Add
Yahoo
Users:
Please check your "Bulk Mail" folder. If you find our email there,
select the email and click "Not Spam." This will help future messages
to get through.
Gmail
Users:
Please check your "Spam" folder. If you find our email there, select
the email and click "Not Spam." This will help future messages to get
through.
While Gmail works hard to deliver all legitimate mail to a user's inbox, it's
possible that some legitimate messages may be marked as spam. Gmail does
not accept 'whitelisting' requests from bulk senders, and we can't guarantee
that all of your (fallbright.com) messages will bypass google spam filters. To make
sure our (gmail) users receive all the mail they'd like to, we've provided them with a
method for sending us feedback about messages flagged as spam. Users
have the option of clicking a 'Not spam' button for each message flagged by our
spam filters. We listen to users' reports, and correct problems in order to
provide them with the best user experience. As long as our users don't consider
your mail as spam, you shouldn't have inbox delivery problems.
There are two important factors that, under normal circumstances, help
messages arrive in Gmail users' inboxes:
- The 'From:' address is listed in the user's Contacts list.
- A user clicks 'Not Spam' to alert Gmail that messages sent from that
address are solicited.
If you send both promotional mail and transactional mail relating to your
organization, we recommend separating mail by purpose as much as possible. You
can do this by:
- Using separate email addresses for each function.
- Sending mail from different domains and/or IP addresses for each function.
By using these tips, it's more likely that the important transactional mail
will be delivered to a user's inbox. Our guidelines are meant to help you build
a good reputation within the Gmail system, resulting in continual delivery to
Gmail inboxes.
Outlook Users:
I use outlook and could not find a safe senders list. good luck
1. Select Actions from the top menu bar, then select Junk email followed by Junk
email Options.
2. Select Safe
Senders, then Add.
3. Type @likeabledomain.com and click OK.
4. Type and click OK.
5. Click OK.
Thunder Users:
Please check your "Junk" folder. If you find our email there, select
the confirmation message and click "Not Spam." This will help future
messages to get through.
EarthLink Users:
1. Open the Address Book (Located to the left)
2. Click Add, once the Address Book loads
3. Type @likeabledomain.com and click save
Verizon Users:
1. Open your Inbox
2. Select Options
3. Open the Block Senders tab (At the top of the window)
4. Locate the “Safe
List”
5. Type @likeabledomain.com and click OK
MSN
Users:
To avoid our emails from getting to your “Spam” folder:
1. Open
Settings: E-mail / Junk E-mail (Located towards the bottom left)
2. Select Junk E-mail Guard
3. Open Safe
List
4. Locate “Add people to safe
List”
5. Enter this domain: @likeabledomain.com
6. Click Add
McAfee
SpamKiller Users:
Open Friends from the sidebar. Select Add, Enter @likeabledomain.com click OK.
Mailblocks Users:
1. Open the Addresses tab
2. Click New
3. Enter this domain: @likeabledomain.com
4. Click Accept Mail from this address
5. Open Other Options, Display in People Picker should not be selected
6. Click Submit
7. Select OK
MailShield Users:
1. Locate the Friends button on the MailShield toolbar
2. Select Add.
3. Type fromemailaddress@likeabledomain.com and click OK.
4. Select Add.
5. Type fromemailaddress@likeabledomain.com and click OK.
6. Click OK.
MailWasher Users:
1. Open Tools
2. Click Blacklist & Friends
3. Locate the friends add button (On the right side)
4. Select Wildcard Expressions
5. Input *likeabledomain.com
6. Select OK
CleanMyMailbox
Users:
1. Select the White List button
2. Enter *likeabledomain.com at the bottom of your list
3. Click the Submit List button
Oddpost Users:
To avoid our emails from getting to your “Probably Spam” folder:
1. Locate
any mail from the sender
you wish to whitelist (Should be in your “Probably Spam” fold)
2. Select the email in question
3. Click on “Move to Inbox and Mark as Not Spam”
Spam
Inspector Users:
To avoid our emails from getting filtered you must add us to your Friends list:
1. Locate
any mail from the sender
you wish to whitelist (Should be in your “Probably Spam” fold)
2. Select the email in question
3. Click on “Move to Inbox and Mark as Not Spam”
Spam
Interceptor Users:
1. Click
on the Trusted Link in Authentication Lists
2. Enter the email address: fromemailaddress@likeabledomain.com
3. Click Add
Spam
Sleuth Users:
1. Click File, then choose Configure
2. Open the Friends Category
3. Enter fromemailaddress@likeabledomain.com on a line by itself
4. Click OK
5. Open the Friends Category
6. Enter: fromemailaddress@likeabledomain.com on a line by itself
7. Click OK
Spam
Cop Users:
1. Go to: http://webmail.spamcop.net/
and log into your account
2. Select the Options
3. Select SpamCop Tools (Under Mail Management)
4. Click on “Manage your personal whitelist”
5. Click on “Click here to add to your whitelist”
6. Enter fromemailaddress@likeabledomain.com on a line by itself
7. Click submit
8. Click on “Click here to add to your whitelist”
9. Enter fromemailaddress@likeabledomain.com on a line by itself
10. Click submit
Spam
Assassin Users:
1. Open Friends (Located on the sidebar)
2. Select Add
3. Enter fromemailaddress@likeabledomain.com
4. Click OK
5. Enter fromemailaddress@likeabledomain.com
6. Click OK
Spam Butcher Users:
1. Open Configurations
2. Locate the “Known Senders” tab
3. Find “Known Good Senders and Recipients”
4. Click Add
5. Enter fromemailaddress@likeabledomain.com on a line by itself
7. Click OK
8. Click Add
9. Enter fromemailaddress@likeabledomain.com on a line by itself
10. Click OK
SpameaterUsers:
1. Open
Filters
2. Click on the Approved Senders tab
3. Click Add Filter
4. Enter emailaddress@likeabledomain.com in the Address Space
5. Select Full Email Address for Address Type
6. Click Add Filter
7. Enter emailaddress@likeabledomain.com in the Address Space
8. Select Full Email Address for Address Type
9. Click OK
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